Return & Refund Policy
Habibi Skin Care
We want you to be satisfied with your purchase. Please review our return and refund policy carefully before placing an order.
Returns
- Due to hygiene and safety reasons, opened or used skincare products are non-returnable
- Unopened and unused products may be eligible for return within 7 days of delivery
- Items must be in original packaging and original condition
Non-Returnable Items
- Opened or used products
- Clearance or promotional items
- Gift cards
Refunds
- Approved refunds will be issued to the original payment method
- Shipping fees are non-refundable
- Refund processing may take 7–10 business days
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and include clear photos of the issue.
We recommend taking a video while opening the package for verification purposes.
Exchanges
We do not offer direct exchanges. Please return eligible items and place a new order if needed.
